The UK’s Nationwide Financial savings and Investments (NS&I) financial institution is exposing taxpayers to “unacceptable danger” as a result of it lacks understanding of the price of a digital undertaking that had already hit £3bn.
The Public Accounts Committee (PAC) mentioned NS&I has not accepted what went improper with the undertaking, which was designed to modernise its operations.
Prices have elevated by £1.3bn for the reason that undertaking began, in line with a Nationwide Audit Workplace (NAO) report.
Geoffrey Clifton-Brown, chair of the PAC, mentioned the NS&I undertaking “has been a full-spectrum catastrophe”. In a report, the committee of MPs mentioned: “NS&I has no workable plan, lacked the talents to ship it, and has no thought of eventual price of the undertaking.”
The undertaking price “an estimated” £3bn by the tip of 2024, however the PAC warned that taxpayers’ cash might proceed to be channelled into the undertaking with out assurance that it is going to be delivered.
Final month, the federal government confirmed £109m in extra funding, pending parliamentary approval. “Deeply concerningly, NS&I had been unable to inform the PAC how a lot had been spent on the programme so far,” mentioned the PAC.
The committee warned that whereas £43m of taxpayers’ funds has been spent on consultants for the undertaking, the NS&I “is obscure on the way it holds them to account”. It added that there are additional dangers to NS&I’s complete enterprise, and particularly its clients, if the programme is unsuccessful.
The report labelled the alternative of NS&I’s core banking engine, on which foremost work is but to start out, as “a particularly high-risk ingredient of the programme”. It’s searching for affirmation on how NS&I’ll strengthen and embed a danger administration framework.
The legacy core banking platform, which has been offered by an outsourcing contract with Atos since 1999, can be changed with a cloud-native platform from software program provider SBS, previously Sopra Banking Software program.
SBS’s SBP Digital Core platform is deliberate to be launched in 2028.
NS&I, which is 160 years previous and has about 24 million clients, outsourced its back-office operations to Siemens IT Options and Providers, now Atos, in 1999.
Over-confident
The PAC accused the NS&I of being “over-confident” about supply capabilities with little proof to help this. “It has no workable plan for it after 5 years, and no thought of its eventual price,” it mentioned.
The PAC mentioned the financial institution has a “excellent news” tradition which implies selections should not being made and disagreements not resolved.
HM Treasury mentioned it ought to have intervened after a number of severe setbacks earlier than it gave the matter the eye it deserved.
Clifton-Brown, mentioned: “NS&I’s authentic title for its troubled digital modernisation effort was Venture Rainbow. It’s maybe unsurprising that this upbeat title for the scheme was retired, as aptly, our report finds it has been a full-spectrum catastrophe.
“It’s deeply worrying to see a undertaking in such an essential organisation so off-track that neither this committee, or at instances the Treasury itself, might achieve an correct sounding on prices and progress,” he added. “Till NS&I lays out a sensible plan for its transformation, our committee is anxious that the taxpayer is at severe danger of throwing good cash after dangerous in bringing this programme to land.”