Getting Board Members on Board: The Position of the CIO in AI Technique

Photo of author

By Calvin S. Nelson

By Trevor Schulze

No matter trade, firm board members are anticipated to have a viewpoint on synthetic intelligence (AI) and a forecast for its function inside their enterprise. With the promise of large productiveness beneficial properties via AI capabilities, boards understandably wish to dive in headfirst.

Whereas the emergence of generative AI solely amplifies these wishes, boards could also be overlooking one in every of their strongest property—their chief info officers. CIOs have a vital function to play in bridging potential information gaps and serving to boardrooms implement an efficient AI technique.

Alteryx lately polled 300 enterprise board members in 4 international locations to grasp how boards are fascinated with and utilizing gen AI. Although gen AI is only one piece of a wider AI puzzle, these insights reveal how boards are interacting with one in every of at present’s most dynamic applied sciences.

An awesome majority (76%) of the board members we polled use gen AI in some capability, both actively implementing AI throughout their enterprise or experimenting with AI in choose circumstances, our survey revealed.

Remarkably, practically one out of each 4 respondents (22%) rated themselves as having an “skilled” understanding of the know-how. Solely 43% sought skilled counsel relating to gen AI. Of these on the lookout for recommendation, simply 12% say that they’re turning towards the CIO for enter.

This disconnect could be a missed alternative for boards to work with a know-how chief uniquely positioned to assist AI succeed inside their group.

Elevating the CIO’s Perspective on AI

In an period when gen AI is dominating the AI dialogue, the reality is that many know-how leaders are nonetheless grappling with the intricacies of the know-how. Even Google CEO Sundar Pichai lately conceded that he and different consultants “don’t absolutely perceive” sure components of AI methods.

CIOs supply a singular perspective on AI, particularly on managing the dangers and defining the advantages this new know-how would possibly convey. Many boards could not acknowledge the worth of the CIO’s holistic view of the group in crafting the best technique. That is why CIOs should work to ascertain themselves because the go-to useful resource for management on AI.

The evolution of AI is occurring in real-time, so an occasional dialog with board members gained’t suffice. CIOs should search out time with the board and set up a daily dialogue to maintain them up to date.

If board members aren’t already searching for their opinion, CIOs should arrange informational workshops or Q&A periods that assist spark significant conversations and set up themselves as a useful resource. Amid a lot AI hype, organizations want their CIOs to handle the scramble, hold boards centered on enterprise outcomes, and reply all their questions.

3 Suggestions for CIOs to Act as Advisors to the Board

A profitable CIO and board member relationship requires constant communication.

As a primary step, boards and their CIOs should align on a shared imaginative and prescient of the enterprise affect of AI, past simply the technical features. AI deployment isn’t about launching a collection of pilot applications and seeing what sticks. Considering huge is the muse of AI technique, but it surely’s equally necessary to start out small, and from there, start to maneuver rapidly.

As soon as in settlement on the mission, a number of key issues may help CIOs function essential AI advisors to board members.

1. CIOs should perceive and talk each the potential and limitations of AI within the context of enterprise affect. The CIO must suggest the place to speculate first, primarily based on enterprise targets—not essentially simply the technical capabilities of an AI instrument. And boards can’t overlook moral, compliance, and authorized limitations when deploying AI. They have to prioritize these tasks with probably the most fast potential affect.

2. Ongoing training is the one strategy to keep knowledgeable—for boards and CIOs alike. The training curve for AI methods is thru the roof, so to develop into a real skilled, CIOs should regularly search out their very own assets to study in regards to the newest developments and perceive how different organizations are approaching their deployments.

3. As AI evolves, so will your technique. This flexibility requires CIOs to repeatedly benchmark and workshop their methods to stay sharp. Benchmarking and case research assist talk progress to boards, that are usually much less concerned in day-to-day deployment. Showcasing how AI impacts particular areas of the enterprise, or highlighting the place the enterprise may use it, can inform higher decision-making.

As AI continues to evolve at a document tempo, the CIO could also be a very powerful go-to useful resource for board members seeking to get smarter in regards to the know-how and hone their technique. An open line of communication between CIOs and their boards may help guarantee leaders perceive the alternatives and potential dangers of AI and might absolutely maximize its advantages.

Be taught extra in regards to the Alteryx AI Platform for Enterprise Analytics.

Trevor Schulze is CIO of Alteryx.

Leave a Comment